Professional Bio

Total Business Solutions

Consultant

Independent IT consultant, retained by clients to improve their IT infrastructure, software, systems and processes.

Achievements:

• Improved system maintenance by reducing the number and improving the accuracy of BOM’s for a large window manufacturing company across 4 different manufacturing sites.
• Created BOM’s (matlists, datasets, catalogues and libraries) for new products at a number of window and door manufacturers (including purchase costs, mark-ups and discounts to achieve selling prices) as well as tool code set-up for the control of shop floor machinery.
• Implemented and supported sales, manufacturing, inventory and accounts system from small to large window and door manufacturers in both Europe and North America.
• Created various system generated reports (Seagate Crystal, Delphi Report Builder), customised to the needs of each specific client.
• Developed business solutions following the definition of organisational requirements such as scope, processes, alternatives and risk.
• Analysed requirements and processes through; document analysis, interviews, workshops, workflow analysis, GAP analysis (organisational goals and existing procedures/skill sets), designing new processes and system improvements.
• Documented existing policies and procedures, developed application specific recommendations and presented these to stakeholders. Agreed objectives and produced a project charter, project plan and management groups with project procedures along with agreed milestones.
• Introduced automated inventory control systems based on Lean manufacturing/Kanban/JIT methodologies.
• Configured Trade & Logistics ERP modules;

-         BOMs and Routes (item configurations, groups, BOM levels and versions, etc.)

-         Distribution & Trade (purchase orders, trade agreements, arrivals, quarantine, returns, etc.)

-         Supply Chain (products, inventory management, sales orders, quality management, journals, etc.)

-         Item Model Groups (production orders, transfer orders, quarantine orders, quality orders, etc.)

• Used serial and batch numbers to trace products for tracking, quality assurance and warranties
• Introduced Quality Management (quality control, validation parameters, sampling, stores areas, etc)
• Developed, agreed and implemented a project (Work Package) to integrate Salesforce CRM with Dynamics AX for a large advertising company as part of a full Dynamics AX implementation.
• Mentoring and training colleagues and clients as well as providing support and guidance.
• Used Microsoft Sure Step methodology to continuously improve the quality of projects.

TCSJohnHuxley Limited

A global manufacturing company supplying gaming tables to casinos through its eight sales offices around the world.

Applications Manager/Project Manager

Responsible for all applications used by the business including Microsoft Dynamics AX.

Responsibilities and Achievements:

• Project Managed the re-implementation of an existing AX installation that had been badly implemented by the original team. This involved
• Published a project charter (included scope, objectives, etc.)
• Formulated a project plan using MS Project (tasks, start/end dates, resources, responsibilities, etc.) to determine tasks and milestones
• Conducted weekly project meetings with stakeholders (daily as milestones became due)
• Used a “traffic light” system as the project progressed to highlight any problem areas
• Introduced formal change management procedures
• Reported to management on a weekly basis to update them on progress
• Defined and documented current and future processes throughout the business covering all AX modules and developed requirements with an external consultant
• Implemented work packages (comprising Elements, Models, Projects and Packages written by outside development teams) via the AOT
• Introduced formal User Acceptance Testing as well as the Live, Testing, Development environments.
• Introduced role based/user security policies
• Assisted external consultant in the configuration of full range of AX modules;
• Accounts Payable/Receivable/ General ledger / Budgeting / Cost accounting / Fixed assets, etc.
• Human resources / Payroll
• Procurement and sourcing / Warehouse management / Transportation management, etc.
• Sales & marketing / Service management / Projects, etc.
• Product information management / Master planning / Production control, etc.

Warmseal Windows Limited

A window and door manufacturing company.

IT Manager

Responsible for the day to day IT requirements and future business plans as directed by the owners/managers of the company.

Responsibilities and Achievements:

• Strengthened the IT infrastructure through the implementation of new technologies.
• Managed IT budgets and expenditure on hardware and software.
• Developed and maintained the company’s IT systems, software and databases.
• Managed server software and implemented Disaster Recovery (Business Continuity) Plans.

Windowmaker Software Ltd   

Senior Software Consultant

Primary Responsibilities:

• Implement Windowmaker products throughout North America from its office in Toronto.
• Worked with project teams to gather the Client’s business requirements (Business Analysis)
• Created/modified BOM’s for customers to manufacture products and control inventory.
• Implemented processes and workflows to support the Client’s front and back office operations.
• Provided on-site and/or remote training for Clients.

First Degree Systems Ltd   

Sales & Marketing Manager

Primary Responsibilities:

• Responsible for all sales processes, policies and procedures.
• Managed all “day to day” sales activities for the sales team.
• Built, measured and managed a predictable sales funnel which achieved sales targets.

Total Business Solutions

Self-employed IT Consultant

Primary Responsibilities:

IT consultant improving all aspects of my clients IT infrastructure, software systems and processes.

WHS Halo Ltd   

Principal Consultant

Primary Responsibilities:

To support software products used by the customers of WHS Halo

• Managed a team of 4 in-house consultants and occasional “external” resources
• Approximately 20% Analysis and 80% Technical
• Identified problems, researched alternatives and implemented improvements.
• Prepared Business, Functional and System Requirement documents

JM Computing Ltd   

Business Development Manager

Primary Responsibilities:

• Control the sales cycle from receiving leads to maintaining customer relationships
• Manage existing customer (Windowmaker) portfolios

2016

Microsoft Certification

MB6-703 Dynamics Trade and Logistics AX 2012 R3

2002

Staffordshire University

Post Graduate Certificate in E-Business - Master’s Degree

1999

Cauldon College

HNC in Computing

1998

Staffordshire University

BA Degree Business Studies

1987

Staffordshire University

Institute of Management Services Diploma

1986

East Anglian University

Institute of Management Services Certificate

1984

Staffordshire University

HNC Production Engineering

1982

Newcastle College of F.E.

ONC Mechanical Engineering

2017

Member of the Cyber Security Meetup Group (Toronto)

www.meetup.com/cyber-security-meetups